Metta Wellness NW

For your safety, there are some conditions that cannot be effectively treated through telemedicine:

• Acute conditions

• Chest pain

• Abdominal pain

• Shortness of breath

• Cold and Flu (we cannot listen to your lungs, which is important to rule out other conditions).

• Exacerbations of Chronic Obstructive Pulmonary Disease (COPD) and Asthma (we cannot listen to your lungs, which is important to rule out other conditions).

• We cannot act as your primary care provider

Schedule an appointment online on any device (computer, phone, iPad).  See appointment availability in the patient health portal or under the 'Schedule' tab.  Click through the options to schedule an appointment.

Our goal is to provide you with exceptional healthcare.  We may not always agree and that is OK.  We ask that any issues be communicated immediately so we can find a resolution.  We ask that you agree to arbitration with Metta Wellness NW and its employees should the need arise.

​

COMPLAINTS, COMMENTS AND QUESTIONS

Metta Wellness NW is committed to providing quality care and resolving favorably any complaint, problem, question or unsatisfactory experience that might occur in connection with medical or nutritional services. It the policy of Metta Wellness NW that
(i) if any person has a complaint or problem or unsatisfactory or negative experience related to our business, services or products, such person must bring the matter to our attention privately, by email, phone or in person; and (ii) he/she/they will investigate any such matter and attempt in good faith, without any retaliation, to reasonably resolve the matter. By signing this Agreement, I agree to comply fully with this policy. This is my sole and exclusive remedy in connection with any complaint or problem or unsatisfactory or negative experience that I may have with Metta Wellness NW, services or products (other than remedies available in a court of law or pursuant to arbitration). I further agree not to publish, post, transmit, disclose or distribute (directly or indirectly), in or on any publicly available or accessible forum, newspaper, magazine, electronic publication, blog, web site, on-line users group or similar device, document or medium, any negative, false or disparaging comment, belief, opinion, experience or information (or that could reasonably be so construed), without prior written consent. I acknowledge and agree that these terms are reasonable and that any breach or violation of this paragraph will cause significant damage and expense that would be impossible or highly impractical to quantify and establish. Consequently, I agree that upon each breach or violation of this paragraph, I will be obligated, jointly or severally, to pay liquidated damages in the amount of $200.00 per day per violation until the breach or violation has been cured to satisfaction.

​

ARBITRATION AGREEMENT THIS SECTION ASKS YOU TO AGREE TO USE A NEUTRAL ARBITRATOR TO RESOLVE DISPUTES BETWEEN US AND TO RELEASE YOUR RIGHTS TO USE A COURT OF LAW

​

Article 1
Agreement to Arbitrate: It is understood that any dispute as to medical malpractice, that is as to whether any medical services rendered under this contract were unnecessary or unauthorized or were improperly, negligently, or incompetently rendered, will be determined by submission to arbitration as provided by Washington, Idaho, or Oregon state law, and not by a lawsuit or resort to court process except as Washington, Idaho, or Oregon law provides for judicial review or arbitration proceedings. Both parties to this contract, by entering into it, are giving up their constitutional rights to have any such dispute decided on a court of law before a jury, and instead are accepting the use of arbitration.

​

Article 2
All Claims Must be Arbitrated: It is the intention of the parties that this agreement bind all parties whose claims may arise out of or related to treatment or service provided by the nurse practitioner/physician including any spouse or heirs of the patient and any children, whether born or unborn, at the time of the occurrence giving rise to any claim. In the case of any pregnant mother, the term “patient” herein shall mean the mother and the mother’s expected child or children.

All claims for monetary damages exceeding the jurisdictional limit of the small claims court against the nurse/practitioner/physician, and the physician’s partners, associates, association, corporation or partnership, and the employees, agents and estates of any of them, must be arbitrated including, without limitation, claims for loss of consortium, wrongful death, emotional distress or punitive damages. Filing of any court by the physician to collect any fee from the patient shall not waive the right to compel arbitration of any malpractice claim.

​

Article 3
Procedures and Applicable Law: A demand for arbitration must communicate in writing to all parties. Each party shall select an arbitrator (party arbitrator) within thirty days and a third arbitrator (neutral arbitrator) shall be selected by the arbitrators appointed by the parties within thirty days of a demand for a neutral arbitrator by either party. Each party to the arbitration shall pay such party’s pro rata share of the expenses and fees of the neutral arbitrator, together with other expenses of the arbitration incurred or approved by the neutral arbitrator, not including counsel fees or witness fees, or other expenses incurred by a party for such party’s own benefit. The parties agree that the arbitrators have the immunity of a judicial officer from civil liability when acting in the capacity of arbitrator under this contract. This immunity shall supplement, not supplant, any other applicable statutory or common law.

Either party shall have the absolute right to arbitrate separately the issues of liability and damages upon written request to the neutral arbitrator.
The parties consent to the intervention and joinder in this arbitration of any person or entity which would otherwise be a proper additional party in a court action, and upon such intervention and joinder any existing court action against such additional person or entity shall be stayed pending arbitration.

The parties agree that provisions of Washington, Idaho, Colorado, and Oregon state law applicable to health care providers shall apply to disputes within this arbitration agreement, including, but not limited to, Code of Civil Procedure Section 340.5 and 667.7 and Civil Code Sections 3333.1 and 3333.2. Any party may bring before the arbitrations a motion for summary judgment or summary adjudication in accordance with the Code of Civil Procedure. Discovery shall be conducted pursuant to Code of Civil be taken without prior approval of the neutral arbitrator.

​

Article 4
General Provisions: All claims based upon the same incident, transaction or related circumstances shall be arbitrated in one proceeding. A claim shall be waived and forever barred if (1) on the date notice thereof is received, the claim, if asserted in a civil action, would be barred by the applicable Washington, Idaho, Colorado, and Oregon states' statutes of limitations, or (2) the claimant fails to pursue the arbitration claim in accordance with the procedures prescribed herein with reasonable diligence. With respect to any matter not herein expressly provided for, the arbitrators shall be governed by the Washington, Idaho, Colorado, Oregon States' Codes of Civil Procedure provisions relating to arbitration.

​

Article 5
Revocation: This agreement may be revoked by written notice delivered to the nurse practitioner/physician within 30 days, or signature. It is the intent of this agreement to apply to all medical services rendered any time for any condition arbitrated in once proceeding. A claim shall be waived and forever barred if (1) on the date notice thereof is received, the claim, if asserted in a civil action, would be barred by the applicable Washington, Idaho, and Oregon States' statutes of limitations, or (2) the claimant fails to pursue the arbitration claim in accordance with the procedures prescribed herein with reasonable diligence. With respect to any matter not herein expressly provided for, the arbitrators shall be governed by the Washington, Idaho, Colorado, Oregon States' Codes of Civil Procedure provisions relating to arbitration.